Our Ethical Guidelines

Often, people who require guidance are in a life situation that makes them vulnerable. This is why we take careful consideration in the way we approach all of our clients. We value the rights of each and every individual and their right to receive dignified treatment, where they feel secure and comfortable. 

Our ethical guidelines are not comprehensive, but we are constantly working to expand, evaluate and improve them.

Ethical Rules

The Therapist's Responsibility

The therapist is responsible for the work that he carries out ensures this position is not abused.

The therapist notes that their knowledge is not used to in any way offend, exploit or oppress the individual.

The therapist does not participate in activities aimed at using physical and/or psychological coercion - or the threat of such coercion - to compel any information or confession - to induce anyone to disclose, deny or change one's or others' views of life, political, sexual, religious or ethical beliefs.

The therapist, within the framework of the rules of confidentiality, always talks with the client's best interests and with great respect for their guidance, etc.

As a rule, all client work must take into account all the parties involved. If this is not possible, the therapist notices this and considers whether it is ethically justifiable to begin/continue the task under the given conditions.

The therapist works in accordance with proven experience and maintains professional expertise. The person in question applies their working methods in an appropriate relation to the mission's objectives.

The therapist continually acquires knowledge of scientific and professional development in their field of work.

The therapist takes their personal strength and limitation into account when they take on new assignments and clients. If the therapist, due to the nature and scope of the assignment in relation to their own competence, considers themselves lacking the required competence, they will refer the assignment further to the relevant body within the general health care or seek guidance.

The therapist does not utilize the professional relationship to gain unreasonable gain or advantage. The therapist should not, for personal or financial gain, promote a job that they do not find sufficiently qualified.

In all therapeutic activities, the financial conditions, including cancellation rules, must be settled in advance.

The therapist shows respect for the individual's personal integrity and utilizes the client's right to self-determination. The duty of confidentiality and confidentiality in accordance with these ethical rules is observed.

The therapist - subject to the general restrictions imposed by law or specified in this section - is subject to a duty of confidentiality with regard to circumstances entrusted to them in any other professional capacity or which they otherwise experienced about human conditions.

Exceptions shall be made if there is an obvious and immediate danger to the life of the client or another. The same applies if there is a danger of serious injury in accordance with the above criteria.

In this case, the therapist should contact the nearest police authority and/or the general health care psychiatric emergency department and provide them with only the information about the client that is needed to eliminate the immediate danger.

The therapist must not contact another ex-private person to whom a threat is directed.

Exceptions can be made if the client itself requests that information be provided to the specified person or institution. Such information shall be communicated directly to the client as specified.

The therapist does not collect information about the client from another without the client's consent to this. In this case, the only information that is necessary for the execution of the assignment is obtained.

When the therapist receives counseling or consultation regarding a client, the supervisor and therapist comply with the supervised confidentiality obligation, so that the client's name and other identification data are avoided, unless these are indispensable.

When the therapist documents their work, the documentation contains only the necessary statements. This documentation is referred to as a memo.

Memo notes, i.e. presentation in writing or image as well as recording that can be read, eavesdropped or otherwise perceived only with technical aids, must be stored so that unauthorized access or access to the documents is not possible.

When recording clients on audio film and digital media or when using photographs/films, the client's consent is always required.

The client can revoke his / her condition at any time. The recordings should then be erased immediately. It is up to the therapist who is responsible for the recordings to ensure that these rules are followed.

The therapist who uses client information in teaching, publications or other public contexts assures in advance of the consent of the person (s) in charge and ensures that the material is sufficiently anonymized.

When the memo is destroyed, this must be done irrevocably. Document shredder or similar should Client not unconditional right to read the therapist's documentation himself.